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Talk to a licensed broker

Shipment on hold, a classification you cannot settle, or just want to know what we charge — send it over. We answer the same business day.

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Direct contacts

Main line

(817) 752-3784

After hours: [After-Hours Line]

Email

Use the form and pick a topic — it reaches the right desk, whether that is the entry team, ISF or a general enquiry.

Existing clients: keep using the direct addresses your broker gave you.

Office

[Street Address]
[City, ST ZIP]

Hours

Monday–Friday, 8:00 AM – 6:00 PM ET

Entry desk monitored outside business hours for vessel and flight arrivals.

Cargo on hold right now?

Call rather than email. Have the entry or bill of lading number, the port, and the notice you received to hand — we can usually tell you within the call what the hold is and what releases it.

Call (817) 752-3784