About All Points
Licensed brokers, plain answers
We are a customs brokerage, not a freight platform with a brokerage attached. Everything we do serves one outcome: your cargo is released, your entry is right, and you can prove it five years from now.
Who We Are
Built around the licensed broker, not the ticket queue
All Points is a customs brokerage licensed by U.S. Customs and Border Protection, with licensed brokers on staff at every level of the business. We file entries for importers of every size — from first-time importers clearing a single container to established programs running thousands of entries a year.
International trade has never been more complicated. Tariff actions land with little notice, agency requirements multiply, and the cost of a wrong classification has risen sharply. Our clients navigate all of it with confidence, because we are already watching it for them — not because they called us once something went wrong.
So that is how we are organized. Every account has a dedicated team led by a licensed customs broker. You have their direct line, and they know your products, your suppliers and your deadlines.
At a glance
- Licensed by CBP — corporate customs broker licence, with individually licensed brokers on staff
- Nationwide filing — Remote Location Filing at every U.S. port of entry
- All modes — ocean, air, truck, rail, postal and hand-carry
- ACE-native — entries, ISF, in-bond and PGA data sets through the Single Window
- Full-service post-entry — PSCs, protests, drawback and audit support in house
Company history, office locations and association memberships to be confirmed —
see the launch checklist in README.md.
How We Work
Four commitments
These are not values on a wall. They are how we work, whether or not anyone is checking.
Take it off your desk
Full service, start to finish. We handle the filing, the agencies, the problems and the follow-up, so customs stops being your job.
Answer fast
Documents acknowledged the day they arrive. Pricing back the same business day. Holds reported the hour we learn of them.
Classify defensibly
Every tariff number has a written rationale behind it. If CBP asks why, the answer already exists in your file.
Explain as we go
You will always know what we did and why. A bond nearing insufficiency or an expiring exclusion reaches you early, with what we recommend doing about it.
Your Responsibility, Our Job
Reasonable care, in practice
U.S. law places the duty of reasonable care on the importer of record. You cannot delegate that responsibility to a broker — but you can hire one whose entire process is designed to help you meet it.
- Classification decisions documented, not guessed
- Valuation questions raised before entry, not after a CF-28
- Complete entry packets retained for the full five-year period
- Client advisories that explain what changed, what it means for your shipments, and what we recommend you do next
- Prior disclosure prepared promptly when an error is found — before CBP finds it
“The difference is that they tell us about problems we did not know we had. Our last broker only told us about problems we had already paid for.”
Working with forwarders
We work as the customs partner for freight forwarders and 3PLs who would rather not carry brokerage liability in house. Clear scope, clear fees, and we do not solicit your freight.
Partner with usReady to move your freight through customs?
Send us your commercial invoice and packing list, or tell us about your import program. We’ll come back with a clear quote and a filing plan — usually the same business day.